- Data Deletion Requests:
1.1. To request the deletion of your personal data, please follow the steps outlined below:
Verification of identity: To protect your privacy and ensure the security of your personal data, we may require you to verify your identity before processing the data deletion request. This may involve providing additional information or documentation to confirm your identity.
1.2. Please note that certain exceptions may apply where we are legally obligated or have a legitimate interest to retain your data, as permitted by applicable laws. If any such exceptions apply, we will inform you accordingly and provide a clear explanation.
- Processing of Data Deletion Requests:
2.1. Upon receiving a valid data deletion request, we will take reasonable steps to promptly delete your personal data from our active databases, systems, and backups, where applicable.
2.2. We will also endeavor to notify any third parties with whom your data may have been shared (if applicable) about your data deletion request, unless it proves impossible or involves disproportionate effort.
2.3. Please note that some residual copies of your personal data may remain in our system backups for a limited period as a result of routine data backup procedures. However, we will ensure that such data is not actively used or accessible.
- Confirmation and Communication:
3.1. Once your data deletion request has been processed, we will provide a confirmation of the deletion or, if applicable, inform you of any exceptions to the deletion request.
3.2. We will communicate with you using the contact information provided in your request or as available in our records. Please ensure that your contact details are accurate and up to date.
- Retention Periods:
4.2. Following the deletion of your personal data, we may retain certain anonymized or aggregated data that does not directly identify you, for statistical, analytical, or research purposes.